FinoviaPay Admin Module

Telegram Direct Communication

Send direct secure Telegram messages to bot-joined customers and manage all officer communication threads from one place.

Total: 1 Open: 1 Closed: 0 Unread: 0

Direct communication thread was not found.

New Communication

Send Direct Message

Select Customer (Telegram)

Available Telegram customers are loaded from the bot_join_logs table.

Department

Ticket ID (Optional)

Officer Name

Officer ID

Message

Conversation Records

Reference	Customer	Department / Officer	Status	Unread	Last Activity
FP-DM-000001 TKT2420B537	Zonii User ID: 13	Remittance Department Ahmed Raza · FNP-AR-47196	Open	0	2026-06-15 04:33:57 By Officer	Open